With an ongoing business enterprise, there are always going to be challenges in developing and retaining talent that manages and services the customers of the business. Some would argue that the single most crucial component of a successful business operation is that the entire team is pulling in the same direction and, above all, protecting the brand that provides their …
Thinking Ahead of The Crime
One of my favorite quotes from Albert Einstein is “a problem cannot be solved on the same level of consciousness that created it.” This keen observation allows us to consider different perspectives in the loss prevention industry, especially when confronted with a client’s confusion over the unexplained reduction of revenue, profits, or inventory. Often, the client is frustrated by repeated …
In the World of Security Planning and Strategy
If you ask most people what the opposite of love is, they may tell you it is hate. As security professionals, it is encumbered upon us to understand the subtle difference that suggests the opposite of love is not hate; the opposite of love is indifference. Hate requires a similar level of passion as love; apathy is devoid of emotion. …
Are You Competing with Organized Retail Crime?
Imagine a retailer in your town…This retailer has a structural hierarchy just like yours. Some managers oversee operations and train new employees. Some employees obtain the product. Some employees price, merchandise, and sell the product. There are even employees marketing the business in the community. Imagine this retailer was selling the same product as you. They are rapidly growing, attracting …
Creating a Policy and Procedure Manual for your Business
DO YOU HAVE A WRITTEN POLICY TO ADDRESS ANY OF THESE SCENARIOS? Your manager decides to come into your store alone early on a Sunday morning to catch up on some paperwork. He is approached as he enters the store and forced to empty the safe of all the cash. You find out that a trusted employee has taken home a lawnmower, …
Why it is Important to Avoid “The Hook-Up”
As an employee or representative for your company, you are given the privilege and trust to oversee merchandise and transactions alike. This is a huge responsibility and should be viewed as a show of faith by your company and managers. It is essential to be aware of external relationships with family and friends that can pressure you into breaching this …
Baby, It’s Cold Outside!
Security Tips – What to keep in mind when it’s cold out It’s getting cold out there! This year, remember that cold weather requires more than coats and scarves, you’ll also need to be prepared for security risks that are unique to the cold weather.Luckily, we’ve put together some tips to help ensure that your business operations run smoothly even …
Holiday Security – Prevent Shoplifting
The holiday season is here! Of course, we all know this is the busiest time of the year for retailers. Unfortunately, as revenue increases over the season, so do losses! The hustle and bustle of holiday chaos is the perfect atmosphere for potential shoplifting. Here’s what you can do to deter shoplifting in your store this holiday season: Train your …
PROTECT YOURSELF FROM CRIMINALSON BLACK FRIDAY
Black Friday is one of the Biggest shopping days of the year. Unfortunately, while you’re excited for all of the great deals, criminals are excited for all of the distracted shoppers. Fortunately, there are a few things you can do to make yourself a less desirable target for criminals this black Friday: Find a visible parking spot. Even if it takes …
Will Seasonal Workers Increase Shrink Rates this Holiday Season?
Did you catch the Newsletter from Loss Prevention Media: Will Seasonal Workers Cause Your Shrink Rates to Rise this Holiday Season? If you’re in a pinch, we’ve highlighted our favorite parts directly from the article here; But we recommend you read the full article from their Newsletter too! Less loyal workers are more likely to steal, making part-time seasonal hires a risk that …