Black Friday is one of the Biggest shopping days of the year. Unfortunately, while you’re excited for all of the great deals, criminals are excited for all of the distracted shoppers. Fortunately, there are a few things you can do to make yourself a less desirable target for criminals this black Friday: Find a visible parking spot. Even if it takes …
Will Seasonal Workers Increase Shrink Rates this Holiday Season?
Did you catch the Newsletter from Loss Prevention Media: Will Seasonal Workers Cause Your Shrink Rates to Rise this Holiday Season? If you’re in a pinch, we’ve highlighted our favorite parts directly from the article here; But we recommend you read the full article from their Newsletter too! Less loyal workers are more likely to steal, making part-time seasonal hires a risk that …
The 1-2-3 of Surviving an Armed Robbery
“Officer, we’ve been robbed!” These four words will change your life forever. Almost every day, we learn about a store being robbed. The cost to owners and insurance companies is substantial in financial losses, not even counting the loss to business revenues that may occur from adverse publicity. More alarming is the growing trend in violence during these robberies, which …
Customer service that puts a stop to shoplifting
Can your Customer Service technique stop shoplifting? Yes! In 2006, Bateson, Nettle & Roberts conducted an honesty at an “Honor System” coffee bar, where consumers were expected to contribute payment for their coffee into a box, with no one watching. The study involved switching out the poster above the coffee bar. One poster displayed a bouquet of flowers, while the other …
The Importance of Opening and Closing Procedures for Your Store
Risk mitigation is defined as taking steps to reduce adverse effects. One of the many ways you should practice risk mitigation is to have opening and closing procedures for your store.Criminals know that employees may be more vulnerable when opening or closing a store. The employees may be focused on other tasks or just tired. Often, they are not alert to or …
The Benefits of Access Control Security Systems for C-Stores
By David Hochman, Founder, DJH Marketing Communications Everything from limiting the points-of-entry, to controlling which employees have access to high-value storage rooms, access control solutions can cover many different aspects of convenience store security and risk management. The convenience store category collectively faces a number of challenges with regards to building access control to consider. To start with, the industry’s …
Emergency Planning: Part 2
Protecting your business during a civil disturbance IN PART ONE OF THIS SERIES, we reviewed the importance of developing an emergency action plan for a natural disaster. In part two, we will review emergency planning for a civil disturbance. In today’s business environment, civil disturbances or civil unrest are a fact of life. According to the Federal Emergency Management Agency …
Emergency Planning: Part 1
Being prepared could save your business A natural disaster can strike no matter where you live in the U.S. You have hurricanes on the east coast, earthquakes on the west coast, and tornadoes in the middle. In this two-part series, we look at the importance of developing an emergency plan and the basic steps to take in either a natural …