With an ongoing business enterprise, there are always going to be challenges in developing and retaining talent that manages and services the customers of the business. Some would argue that the single most crucial component of a successful business operation is that the entire team is pulling in the same direction and, above all, protecting the brand that provides their …
Are You Competing with Organized Retail Crime?
Imagine a retailer in your town…This retailer has a structural hierarchy just like yours. Some managers oversee operations and train new employees. Some employees obtain the product. Some employees price, merchandise, and sell the product. There are even employees marketing the business in the community. Imagine this retailer was selling the same product as you. They are rapidly growing, attracting …
Why it is Important to Avoid “The Hook-Up”
As an employee or representative for your company, you are given the privilege and trust to oversee merchandise and transactions alike. This is a huge responsibility and should be viewed as a show of faith by your company and managers. It is essential to be aware of external relationships with family and friends that can pressure you into breaching this …
Baby, It’s Cold Outside!
Security Tips – What to keep in mind when it’s cold out It’s getting cold out there! This year, remember that cold weather requires more than coats and scarves, you’ll also need to be prepared for security risks that are unique to the cold weather.Luckily, we’ve put together some tips to help ensure that your business operations run smoothly even …
Holiday Security – Prevent Shoplifting
The holiday season is here! Of course, we all know this is the busiest time of the year for retailers. Unfortunately, as revenue increases over the season, so do losses! The hustle and bustle of holiday chaos is the perfect atmosphere for potential shoplifting. Here’s what you can do to deter shoplifting in your store this holiday season: Train your …
PROTECT YOURSELF FROM CRIMINALSON BLACK FRIDAY
Black Friday is one of the Biggest shopping days of the year. Unfortunately, while you’re excited for all of the great deals, criminals are excited for all of the distracted shoppers. Fortunately, there are a few things you can do to make yourself a less desirable target for criminals this black Friday: Find a visible parking spot. Even if it takes …
Will Seasonal Workers Increase Shrink Rates this Holiday Season?
Did you catch the Newsletter from Loss Prevention Media: Will Seasonal Workers Cause Your Shrink Rates to Rise this Holiday Season? If you’re in a pinch, we’ve highlighted our favorite parts directly from the article here; But we recommend you read the full article from their Newsletter too! Less loyal workers are more likely to steal, making part-time seasonal hires a risk that …
The 1-2-3 of Surviving an Armed Robbery
“Officer, we’ve been robbed!” These four words will change your life forever. Almost every day, we learn about a store being robbed. The cost to owners and insurance companies is substantial in financial losses, not even counting the loss to business revenues that may occur from adverse publicity. More alarming is the growing trend in violence during these robberies, which …
Customer service that puts a stop to shoplifting
Can your Customer Service technique stop shoplifting? Yes! In 2006, Bateson, Nettle & Roberts conducted an honesty at an “Honor System” coffee bar, where consumers were expected to contribute payment for their coffee into a box, with no one watching. The study involved switching out the poster above the coffee bar. One poster displayed a bouquet of flowers, while the other …